Streamline Your Agency with Digital Agility

Is your business as agile as it could be? Check out our digital agility scale to see where your agency falls.

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Slowed down by productivity bottlenecks? Digital agility is the answer. See where your agency falls on the scale.

The 3 Stages of Digital Agility Adoption

Stage 1

OUTDATED: Processes are predominately paper-based.

Processes across your agency may not have changed in quite some time. You’re operating under a “business as usual” mindset and haven’t taken time to plan for the future. Requests often go unnoticed and information is captured, but is never used to improve the customer experience or reach goals. In this stage of digital transformation, it's easy for staff to be overwhelmed by changes. It’s time to start high-level planning for change by auditing the usability and agility of your tools and resources.

Stage 2

STRATEGIC: A digital agility plan has been created.

You’ve recognized that digitized processes are key to a strong admissions strategy and clear communications between teams. You’ve identified gaps in efficiency and have planned a few initial workflows to fully digitize. A plan for staff on new processes has been developed.

Stage 3

ADAPTIVE: Data is updated and maintained within a single source of truth.

Automated workflows have been created for repetitive processes, such as invoicing and new customer contracts. Customer data is securely stored and easily accessible, action is taken based on insights from collected data, and information housed in your agency management system is accurate and updated.

"If you look around, there are always going to be more ways you can use Formstack to reduce roadblocks and hurdles within your business and to create a more efficient operation."
Joseph Mitton
Director of Marketing and Communications at Select Security